Regulatory Support

Customer Outcome Review

Get meaningful, practical feedback on the advice and documentation that you provide to your customers, from the experts in Sesame’s Customer Outcome Review (COR) team.

The COR team comprises of professionals who possess one or more than one of the following qualifications – CeMAP (Certificate in Mortgage Advice and Practice), CeFA (Certificate for Financial Advisers), CeRER (Certificate in Regulated Equity Release) and RO5

In addition to file review services, our Customer Outcome Review Clinic provides qualified and experienced individuals to discuss your file reviews in depth, offering valuable technical guidance and feedback on any file assessment points.

Compliance Policy

Our highly qualified and experienced Compliance Policy team are dedicated to keeping you up to date with FCA regulation as well as Government and EU directives.

The team work with the regulator to make sense of it all and translate it into our own robust compliance framework.

You will receive regular communications notifying you of imminent changes, as well as long term plans and how they will impact upon your business and your customers.

Compliance Support

As a Sesame member, you receive comprehensive guidance on how to apply Sesame’s robust compliance framework to your business and advice processes.

As well as easily digestible how-to guides, videos and newsletters, you also get access to an extensive library of templates and forms, to make giving advice as simple as possible for you.

Best Practice

Benefit from comprehensive, practical guidance from Sesame’s Best Practice team, here to support you on how to apply our compliance framework to your business and advice process.

In addition to a wealth of easily digestible how-to guides and videos, the team also deliver regular newsletters and live, interactive webinars designed to help you get things right first time.

The Best Practice team also provide an extensive library of up-to-date templates and forms to make giving advice as simple as possible for you.